Orders & Payments
Everything you need to know about payments, instalments, and order updates — all in one place.
Payments & Instalments
We accept major debit and credit cards, PayPal, and Apple Pay — all payments are processed securely at checkout.
Yes. Choose PayPal Pay in 3 at checkout for interest-free payments on orders over £30.
No hidden fees. What you see at checkout is what you pay.
Order Changes & Cancellations
If your order hasn’t been dispatched, contact us immediately. Once shipped, we’re unable to make changes or cancellations.
You can return it once your order arrives. Email us and we’ll send a free QR-code return label for your nearest parcel shop.
Order Confirmation & Issues
Check your spam or promotions folder. If you still don’t see it, contact us with your email address and order details.
If your payment fails, try again or use PayPal or Apple Pay. Orders are processed only once payment is confirmed.
Still need help? Contact us — our team’s happy to assist.
