Terms & Conditions

Welcome to Lantern Bloom. By accessing or using our website, you agree to be bound by the terms and conditions set out below. These terms apply to all visitors, users, and customers of our site.

1. General Information

Lantern Bloom operates this website to provide information, sell products, and offer related services. By placing an order or browsing our site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy.

2. Product Descriptions

We aim to ensure all product descriptions, images, and pricing are accurate and up to date. However, from time to time, errors may occur. In such cases, we reserve the right to correct any errors and update information without prior notice.

3. Orders & Payments

All orders are subject to availability and confirmation. Payment must be received in full before dispatch. We accept secure payment options, including PayPal (with Pay in 3 installment plans where eligible), debit/credit cards, and others listed at checkout.

4. Shipping & Delivery

We currently ship within the UK using DPD, Royal Mail, and Evri. Delivery options and estimated timeframes are shown at checkout. Orders placed before 14:30 on business days are usually dispatched the same day.

International shipping is available to Europe and select destinations worldwide. Delivery times may vary depending on location and customs procedures. Any applicable duties or taxes are the responsibility of the recipient.

5. Returns & Refunds

We offer a 30-day return policy for eligible products. Items must be unused, unopened, and in original packaging. For more details, please refer to our Returns & Refunds Policy.

Many of our products also include a 12-month manufacturer warranty. If a product becomes faulty during this period, please contact us for assistance.

6. User-Generated Content

By submitting reviews, testimonials, or other content to our site, you grant Lantern Bloom a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish this content. We reserve the right to moderate or remove content that violates our guidelines.

7. Privacy & Data Protection

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. All orders are shipped discreetly in plain packaging, with no visible branding or product details.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of lantern Bloom and is protected by applicable intellectual property laws. No part of the site may be copied, distributed, or used without our written permission.

9. Limitation of Liability

To the extent permitted by law, Lantern Bloom shall not be liable for any indirect or consequential loss arising from the use of our products or services. Our total liability shall not exceed the purchase price of the item in question.

10. Force Majeure

We are not liable for any delay or failure to perform our obligations if such delay arises from events beyond our reasonable control, including natural disasters, strikes, shipping delays, pandemics, or government actions.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of our site constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us via our Contact Page.

Last updated: November 2025